Making transparent and improving business processes is best approached based on process data, with clear evidence traceable. To evaluate business process, Process Analytics produces timely insights into how an organisation works. Based on evidence in process data, gaps between what management oversees holistically in terms of the processes, and what employees know based on specializations, can be bridged with the help of Process Analytics. Our services provide a range of business process related consultancy topics , which ultimately lead to useful advising and inputs for enhancing the profitabiliy of business processes, and strengtening the efficiency and transparency of processes. Contact us to request further details.
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Business Process Analytics and Marketing Analytics
Business Process Analytics
Insights gained from Process Analytics support better risk management and identify additional value creation in the business processes that deliver services and products to customers. Process Analytics is based on utilizing analytical methods applied to transform data into insights, for detecting weaknesses in the process with respect to the time, cost and quality dimensions.
Marketing Analytics
Building and preserving customer relationships with customer retention programs informed by insightful analytics, tools and data associated to Customer Lifetime Value and Churn Prediction.
Simulation of Business Processes
Simulation modelling is an established approach used for analyzing process performance and design, and verifying assumptions by demonstrating the process prior to go live. Several modelling techniques can be used to examine process behaviour. By performing experimental evaluation of multiple design configurations, an analyst can narrow down from multiple process design candidates to find the most effective process design.
For example, Discrete Event Simulation is a common standard for modelling and evaluation of queueing and production processes.
Another approach is rooted in evaluating feedbacks occuring in systems and processes is System Dynamics. System Dynamics is a methodology suitable for simulating dynamic behaviour. By applying System Dynamics, targeted strategies planned for implementation can be evaluated cost effectively in terms of behaviours and trends.
In summary, advantages of simulaton approaches include:
- Process inefficiencies are detected early before the process go live.
- Dependencies between process variables are accounted for through simulation.
- Process performance, e.g. ressource use or average waiting time, can be quantified.
- Use of software tools with optimization capacity can perform an automated search for the optimal process design.
Auriscon support:
At Auriscon we can support on-site or by working remotely based on flexible allocations. We collaborate effectively with functional teams and stakeholders to assist in reaching your project goal. Our aim is to support and advise towards a succesful project outcome whilst bringing relevant skills to any client's projects. We involve our clients throughout the model development and validation process, beginning from the initial concept proposal and an agreed terms of reference for grounding design and model building, through to the final implementation phase. Team member of Auriscon Limited have the right expertise suiting your industry and project requirements.
- We confidentially deal with methodological concepts and analytical models.
- We draw on business insights to deliver useful solutions.
- We advise on industry standards.